End User computing
bulletin board systems (BBS)
a service of personal computer networks in which electronic messages,data files, or programs can be stored for other subscribers to read orcopy
computer graphics
using computer-generated images to analyze and interpret data, presentinformation, and do computer aided design and art
desktop publishing
the use of microcomputers, laser printers, and page-makeup softwareto produce a variety of printed materials, formerly done only by professionalprinters
desktop videoconferencing
the use of end user computer workstations to conduct two-way interactivevideo conferences
document
(1) a medium on which data has been recorded for human use, such asa report or invoice (2) in word processing, a generic term for text materialsuch as letters, memos, reports, and so on
electronic document management
an image processing technology in which an electronic document may consistof digitized voice notes and electronic graphics images, as well as digitizedimages of traditional documents
end user collaboration
using networked computers to share resources, communicate ideas, andcoordinate work efforts among end user work groups
electronic mail
the transmission, storage, and distribution of text material in electronicform over communications networks
electronic meeting systems (EMS)
the use of video and audio communications to allow conferences and meetingsto be held with participants who may be geographically dispersed or maybe present in the same room. This may take the form o group decision supportsystems, teleconferencing, or other methods
end user collaboration
using networked computers to share resources, communicate ideas, andcoordinate work efforts among end user work groups
end user computing
rationale management implications resources end user computing applications
office automation (OA)
the use of computer-based information systems that collect, process,store, and transmit electronic messages, documents, and other forms ofoffice communications among individuals, work groups, and organizations
information management and retrieval decision support application development
facsimile
the transmission of images and their reconstruction and duplicationon some form of paper at a receiving station
groupware
software packages that support work activities by members of a workgroup whose workstations are interconnected by a local area network
hypermedia
documents containing multiple forms of media, including text, graphics,video, and sound, that can be interactively searched, like Hypertext
hypertext
a methodology for the construction and interactive use of text material,in which a body of text in electronic form is indexed in a variety of waysso it can be quickly searched by a reader
image processing
a computer based technology that allows end users to electronicallycapture, store, process, and retrieve images that my include numeric data,text, handwriting, graphics, documents, and photographs. Image processingmakes heavy use of optical scanning and optical disk technologies
information center
a support facility for the end users of an organization. It allows usersto learn to develop their own application programs and to accomplish theirown information processing tasks. End users are provided with hardwaresupport, software support, and people support.
information float
the time when a document is in transit between the sender and receiver,and thus unavailable for any action or response
interactive video
computer base systems that integrate image processing with text, audio,and video processing technologies, which makes interactive multimedia presentationspossible
multimedia presentation
office automation management implications types of systems
office management systems
office automation systems that integrate a variety of computer-basedsupport services, including desktop accessories, electronic mail and electronictask management
personal information manager (PIM)
a software package that helps end users store, organize, and retrievetext and numerical data in the form of notes, lists, memos, and a varietyof other forms
presentation graphics
using computer-generated graphics to enhance the information presentedin reports and other types of presentations
public information services
networks provided by various organizations and companies to personalcomputer users that offer a variety of computing and other informationservices
telecommuting
the use of telecommunications to replace commuting to work from one’shome
teleconferencing
the use of video communications to allow business conferences to behelp with participant who are scattered across a country, continent, orthe world
telephone tag
the process that occurs when tow people who wish to contact each otherby telephone repeatedly miss each other’s phone calls
text data
words, phrase, sentences, and paragraphs used in documents and otherforms of communications
user consultant videotex
an interactive information service provided over phone lines or cableTV channels
voice mail
a variation of electronic mail where digitized voice messages ratherthan electronic text are accepted, stored, and transmitted.
word processing
the automation of the transformation of ideas and information into areadable form of communications. It involves the use of computers to manipulatetext data in order to produce office communications in the form of documents
work group
work group computing
end user computing in a work group environment in which members of awork group may use a local area network to share hardware, software, anddatabases to accomplish group assignments
This page was created by David Lewis on 6/18/97