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Security Management
home page > Unit 6: Training
- Definition of Training
- Training Mediums
- Training Program Design Considerations
- Administering Training
- Instructional Strategies
- Legal Issues in Training
(based on Ch 6. of Principles of Security Management)
Private
security firms need to improve training
- "contract agencies are
dropping the ball when it comes to providing adequate training
for their men and women,," contends Lawrence
Fennelly, CPO and editor of the third edition of Effective Physical Security. "On-the-job-training has flaws and is outdated, plus is unacceptable." (my emphasis) - old exam and video training isn't enough
- cost of training is expensive,
but the article speculates that the issue relates to having to
pay better-trained guards more -- "Some security managers
have a hidden agenda and really don't want
people to advance," said Chris Hertig, CPP, CPO, and professor at York College of Pennsylvania , "Unless they embrace wholeheartedly the
professional development of their subordinates, protection officers and the security profession will not achieve professional status." - Competition has also been a
disincentive for more training, especially for those firms that
provide very minimal services. "Competition has kept costs
down. Some purchasers of security services desire only a warm
body,and expect nothing else, nor will they pay for more.,"
-- Glen Kitteringham, manager of safety and security for Brookfield
Property Management of Calgary,
Alberta. - HOWEVER, that creates risks both for the guard and the company, "Security officers are sometimes expected to react to situations that should only be handled by well-trained police officers, We recognize the demand for a high level response, we need to provide training at a higher level. Additional training protects the individual officer, the employing agency, the client and the general population. Is there a reason to not provide a higher level of training other than because professional" -- Larry Leclair of Miami Dade Community College.
- "the time spent by security
officers responding to unpredictable loss event occurrences,
calling for a highly skilled police response, will be greatly
minimized.
In most of these cases that response should be transferred to the public law enforcement officer and not handled by the security officer." - "The training bottom line: An officer will do, under stress, what he or she repeatedly performed in training. This means training must be as true to life as possible, or risk ingraining the wrong responses. It is also imperative that training curriculum be current. But the primary emphasis of any security officer training must be predicated on prevention, not response." (my emphasis)
- a sidebar article, "The Double-danger of On-the-job Training,* emphasized that too many security officers get much too little training.