44.493201 Issues in Technology and Security

home > unit 3: developing evaluation criteria > building business case (cont..).

Problem statement
Clearly defines the problem (or opportunity) -- state in terms of how it will benefit the public " You want to explain, for example, how the public is impacted by the inability of justice agencies to easily share information..." Find several true stories that illustrate the problem and its consequences for real people. Draw on the process maps from your analysis to show how and why the problem occurs.

(Sample problem statement.).

Mission or vision
"This vision of the future can be described by answering the question, 'How will things be different when this problem is solved?'"

(Sample vision statement)

Specific objectives
Avoid generalities such as "improved public safety."

(Sample statement of objectives)

Preferred approach
"..describe how you will solve the problem and achieve your vision. Begin with 1-2 sentences giving essentials of approach. Then, detail:

• "participants and their roles
• customers or beneficiaries and how they will be affected
• methods and strategies to be used
• innovations and other changes needed to solve the problem"

"..describe the key factors that underlie your choice. For example, you may need to address the following issues:

• how stakeholders will be involved
• how decision making will be managed
• how needed skills will be used, developed, or acquired
• how prototyping or pilot testing will be used
• where existing systems and processes fit with the proposed system, or how they need to be changed
• how necessary data will be identified, shared, and integrated
• how funding will be acquired, used, and managed

(Sample statement of preferred approach)

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