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Issues in Technology and Security44.493
Issues in Technology and Security
Why do we need to create criteria to evaluate technology
choices?
"Reports on failure rates range from 50 to 80 percent and
sometimes more. Failures don't happen because people aren't smart
or trying hard. But failures do happen every day-mostly because
people fail to realize and appreciate the complexity of these
decisions and the way they affect nearly every other aspect of
an organization's work.
Failure is almost inevitable if decisions about IT are hasty,
unrealistic, or uninformed."
---Introduction, "Making Smart IT Choices"
"Regardless
of their differences, every project encountered similar basic
challenges. Early conceptualizations of their problems were often
oversimplified. The influences of their larger organizational
and political environments were underestimated. The ways in which
current work would have to change were not fully considered. In
those cases where new ways of working were considered, estimates
of the effort needed to identify how people and processes work
now (and how they would have to change) were vastly insufficient.
Agencies sometimes hoped that "the right" technology
would solve almost any problem."--Introduction, "Making Smart IT Choices"
Years of research haven't been able to find conclusive reasons for success or failure of technology projects.
Principles: