44.493201
Issues in Technology and Security44.493201
Issues in Technology and Security
- Make it collaborative
May need consensus-finding and building tools. Issues include:
- introduction to models for collaboration if they haven't been involved in similar projects.
- identify possible tradeoffs
How to get information you need
- Survey research methods
such as self-administered or telephone questionnaires given to stakeholders -- while defining problem, evaluating, etc.
- simulations and process mapping
can be used to understand current processes, and to design or evaluate new ones.
- Library and document research
- Internet research
- Self-administered questionnaires
"..allow you to collect structured data fairly quickly from many people in different locations. They usually employ short, simple questions and follow a careful sampling plan"
- Interviews
"When you want to gather detailed information about people's impressions, experiences, ideas, and attitudes, interviews are often the best method. Face-to-face or telephone interviews yield rich information, and are good way to understand complex topics."
- Experiments
"..to learn what influences the way some process or activity actually works. The data is typically a result of direct observation of behavior in a controlled situation. The natural setting involves a combination of many interacting influences that make it very difficult to sort out the independent effects of one factor or another. By contrast, an experiment is designed to control some factors so the impacts of specific ones can be assessed. Experimenting with new process models or user interfaces, for example, might provide a team with insights into their proposed changes. "
- Simulations
- "System simulations provide a structured approach to visualizing and understanding how complex social and managerial systems give rise to problem behaviors, as well as what types of solutions might be applied. "
- Process analysis
"Business process maps (sometimes referred to as process models) are a graphical representation of the steps followed to achieve specific purpose, like hiring a new staff member or approving a permit application. Process models help you understand and communicate about a business process. They can be used to improve a process by evaluating, reorganizing, changing, or eliminating steps. They can also be used to track the flow of resources, such as information, through a process."